I rarely do reviews but they went above and behond. I had another local HVAC company come out after I noticed water running out of my vents. The other company told me adding coolant would fix it and that the saturated duct work would air out. A week later the air handler was still covered in condensation. I called A-Anderson and Stacy Mcmanus came out the same day. He took the time to show me exactly what the problem was and explained it in detail. I had mildew in the air handler and the insulation was so saturated it was falling apart. He gave me 3 different options and price ranges to choose from and never once pressured me to replace the entire unit which was the most expensive option but possibly the best long term. He didn't leave until 9:00 PM. He came back when the parts came in and did a fantastic job repairing it. He was extremely professional. If you need work done ask for Stacy, he made a bad situation a lot better.
Jack came out and looked at the problem with my ac that wasn't working and I just got home from California and in about 30 minutes after Jack looked at it, our a/c was going again. I had found out later my mother in law had someone come out the day before to check it and they had told her the compressor was shot and the whole unit would need to be replaced and that it had no Freon. Jack checked it and it was full. Jack came to fix the problem and not cause more problems for me. It's bad enough our a/c wasn't working. Thank you Jack !!! I won't go to no one else . And he was very professional
Very responsive...Jack was calling me before I could mash the send button. Jack showed up on time, he was very polite, knowledgeable and professional. He was thorough but did not try to over sell. I am very happy with the service and will use A-Anderson again. I will ask for Jack
The first A/ C guy who looked at my AC recommended to buy a new unit and said it's old and won't work anymore. I looked online today to Homeadvisor and Jack from A-Anderson called right away, even though it's Sunday, and came to my house in the afternoon and fixed the problem. I am so happy that my AC is now working. Excellent service! Highly recommended.
We just moved into the area and less than a month in the new house one of our A/C units stopped working late on a Sunday night. A Anderson sent a tech out within an hour to troubleshoot the problem and performed the repair the following afternoon. They went out of their way to help work through some manufacturer's warranty coverage issues and got our issues resolved. Both Stacy and Jack did a phenomenal job. They earned our business even before the work was done. We highly recommend this company and their tech's to address any Heating, Cooling, or Electric issues/concerns you may have.
Jack not only turned up so fast to my request. He was very reasonable with prices, fixed my issue super fast and went above and beyond his call of duty to investigate the whole HVAC unit and provided me recommendations to keep the system running healthy. I will hire Jack from A-Anderson company everytime I have an issue with my AC unit
My upstairs unit stopped working, and thus made the temperature rise to over 90 degrees even at night. Stacy came out to give an estimate and once he found the source of the problem, (almost instantly) he worked hard to write up an agreement for the repair at a fair and competitive price. He noticed that all the bedrooms were on the 2nd floor including the ones for our young children so he escalated our ticket to be done asap. All the work was done professionally and in a timely manner and now we are sleeping peacefully once again. Thanks for your hard work Stacy!
Jack, was excellant he was professional and only made the repairs needed very honest and trustworthy. Excellant experience and will use them again!!
Very satisfied customer!! Thanks jack for saving my night as my air conditioning stop working at 11:15pm on a Saturday and everyone was closed .Jack made my air conditioning work after 20-30 minutes explained what was wrong and made sure i wouldn't be having anymore problems soon